John

Hello, Mister Kramer? This is John Hanaran, from Con Ed.

Kramer

Ohh, it's Hanaran now, is it?

John

Yeah. We've had some reports of power surges in your building. It seems some jokers were up on the roof, and they must've damaged some of the wires.

Kramer

Oh, you don't say.

John

(a little confused by Kramer) Yeah. Either way, we need to get into your apartment and do a safety check.